Process Redesign

EQUIBT's business process redesign (BPR) service examines the efficiency and effectiveness of a company's most critical processes. The goal is to identify pathways to deliver high-quality service, in a productive way, at a competitive cost and time to output.

We have developed a streamlined BPR framework to improve execution, and meet the needs of customers better:

  1. Prioritise Key Process
    We work with clients to prioritise their key processes based on the value & impact

  2. Capture Current State
    We use operational data, detailed analysis and value stream maps to develop a view the current state for each priority process and to identify major gaps

  3. Define Guiding Principles
    We facilitate cross-functional workshops to define & agree relevant principles that will guide the future state development

  4. Develop Future State & Roadmap
    We create specific future state vision for each priority process, along with the roadmap to achieve the near and long-term benefits

  5. Implement Workflow Management Solution (optional)
    We implement workflow management solution to digitise and automate the improved workflow

We work very closely with our clients throughout the BPR project, enlisting a team from all the functional areas impacted at the leadership and the future state development level. This allows us to eliminate waste such as unnecessary wait times, reports, touch-points and sign-offs, while ensuring the integrity of the process.

How can we help you?

To discuss how our team can help your business achieve true results, please contact us.